Frequent questions

How can I learn more about a piece of jewelry?

You can go to the “Contact” page and fill in your mail, your question, write us which product you are referring to, click “send” and we will answer you as soon as possible. Alternatively you can contact us by phone at the phone number on the same page.

How can I order from the online store?

Select the product or products you want to buy and click “add to cart”, then you are led to a very easy environment where you fill in your details, payment method and shipping method.

PAYMENTS
How can I pay for my order?

Your order can be paid in 4 ways.

By credit or debit card.
By deposit in a bank account.
Cash on delivery (only for Greece).
With cash in our store.

Shipments
Is it safe to ship my product?

Yes. The product is in a special package that also serves for its protection.

CHANGES & RETURNS
Can I return or change a product I have ordered?

You can return or change the jewelry you ordered only if you have contacted us before and only if the product is not a special order. This way we will better inform you about what applies in each case (Return Policy).

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